An example of good content marketing.
I was watching this video the other day and came across quite an amazing statement that highlights the importance of content marketing. The presentation concerned a solar installation by Greenwood Solutions, a Melbourne renewable energy company, where they interviewed their customer about the system that they had installed on her property. Along with why they installed it and what they wanted to achieve, the customer mentioned how the decision was made to use Greenwood as their supplier.
I heard the following statement.
“I always do a lot of research before I embark on anything. So, I did quite a bit of hunting. It was hard to find decent information and comfortable information. So, the article I found about you guys was actually a nice little breadcrumb to find, because it actually gave me some information. A bit of a path about what I was wanting to do, and it was a good fit. I haven’t found anyone else, and it was a good fit for what I was wanting to achieve”.
Content Marketing not Advertising.
That’s why content marketing is more powerful than the other “buy now” or “what we have for you” typical of most online advertising. Sure, these ads will put you higher on Google’s placement, but it does not create loyal customers. In other words, the kind of customer that will exclude any other business but yours.
Why? Because you have answered a question before they have even asked it. When the customer is ready to buy, they will have already found a trusted company that they want to work with and not just give them the best price. Now this is profitable business.
The Greenwood Video.
The video is beautifully filmed and crafted. It shows the property and the customer as she talks about the why’s the what’s and the how’s of what she wanted to achieve. There are interviews with the customer and Greenwood staff as they all talk about achieving the desired outcome together. Importantly the company staff do not talk about what they do but more how they worked with the customer to ensure her dream came to life.
The customers content marketing endorsement.
Back to the customer’s comment. “the article I found about you guys was actually a nice little breadcrumb to find cos it actually gave me some information”.
This is the perfect endorsement for content marketing in that one comment. She has now blocked out any competitors. She trusts Greenwood and now will only work with them. Why? Because they took the time to give her some information that will help her achieve what she wants to do. A great example of content marketing.
This morning while listening to my favourite podcast “This old marketing” with Joe Pulizzi and Robert Rose they discussed how many companies are setting up an internal content marketing department within their own operations. These departments have a film crew, writers, photographers, all set up to create content so, I thought how important is content marketing to Greenwood Solutions?
How important is content marketing to Greenwood?
I spoke to Veli Markovic from Greenwood about how important content marketing was to them? His response impressed me.
“It is very important, and we take it extremely seriously. So seriously that we have hired our very own videographer and editor to make sure the videos are done as perfectly as we can get them”.
And from the quality of their videos, it is an investment well spent.
“Having it done internally helps us to control what is created which gives us better branding. If you can’t do it internally try to use an external supplier who knows your industry intimately or is willing to take the time to understand your business”. Veli Markovic, Greenwood Solutions.
Not everyone can do it internally.
Not every business can hire their own content staff but it’s good to see that there are businesses taking it so seriously. There are people who can help you with content marketing, so it doesn’t have to be that great of an expense. The important thing is to do it and do it right.
Content Marketing for the Solar Industry.
Now, I have been spruiking content marketing and its importance for business for many years. After viewing this video and other quality content material that Greenwood Solutions have produced, I feel that the Solar Industry is really getting the idea. Good stories that help and talk about what the customer needs, not just about what your business can do, is what this industry needs. Well done Greenwood!